We ship orders from Belgrade, Serbia, within 1–2 business days after your purchase is confirmed. You will receive a tracking number via email as soon as your order has been dispatched.
Serbia Shipping within Serbia is handled by a trusted courier service. Estimated delivery time: 1–3 business days. Shipping cost: Calculated at checkout or free on orders over a certain amount.
Returns & Exchanges
We want you to love what you wear. If you’re not completely satisfied with your purchase, you can return it within 14 days from the date of delivery.
To be eligible for a return, items must be: • Unworn and in their original condition • Returned in the original packaging • Accompanied by proof of purchase
Customers are responsible for return shipping costs unless the item is defective or you received the wrong product.
To initiate a return or exchange, please contact our support team at clarity.eternalcouture@gmail.com with your order number and reason for return.
Refunds
Once we receive and inspect your return, we’ll notify you by email and issue a refund to your original payment method within 5–7 business days.
Need help?
Contact us at clarity.eternalcouture@gmail.com for questions related to refunds and returns.
